Frequently Asked Questions

1. I’m not sure how to answer some of the questions on the form, how do I get more assistance?

Any questions as well as requests to set up a telephone call can be sent to the medical grants group mailbox at medicalgrants.canada@gsk.com.

2. What if my grant does not fall under any of the categories listed on the medical grants page?

If your application does not meet the eligible medical organization criteria (link), you may not be eligible for a medical grant. If you do meet the criteria but your application does not fall under any of the grant types, please contact our group mailbox for further assistance.

3. Can I send in my own grant-request package or do I have to use the GSK form?

While we highly encourage your use of the application form to facilitate our timely review, as long as you answer the questions outlined in our form and that information can be easily found in your submission, you are welcome to attach separate documents to your e-mail instead of completing the GSK form.

4. How do I track the status of my application?

Once we receive your application, we will send you an email confirmation to acknowledge our receipt. From there, it is processed by our internal committees before a final decision is made. All applicants are notified via email on the outcome of the application.

5. What happens if my program changes between when I apply and when the program is conducted?

Please notify us if there is any significant change to your funded program. If a program is delayed, it is important for our team to be notified so we can update our internal trackers accordingly.

6. How long will it take my organization to receive payment?

Timing of funds being issued will be dependent on the recipient and method of payment. We process payments either via cheque or electronic funds transfer (EFT). Payment can only be issued once a formal agreement has been signed by both parties. Following this, it can take at least 2 weeks for cheque payments to be received. EFT payments can be issued much quicker. If you plan to work with GSK for multiple events, it is highly recommended you set up EFT payments to facilitate more efficient payment.

7. What is the difference between conference sponsorship and independent medical education?

If the funding request offers any sort of commercial benefits (e.g. booth or complementary conference registration) in exchange for sponsorship, the request is a Conference Sponsorship and will be assessed by the conference sponsorship team. Please submit requests to their group mailbox,ca.conference-sponsorship@gsk.com.

If the funding request does not include commercial benefits or opportunities for funders, it may qualify as medical education. Medical education programs are targeted at Health Care Professionals (HCPs) (e.g. physicians, nurses, pharmacists, etc.) and must be educational in nature.