Reporting an Adverse Event

We know that side effects can happen, but it is not always possible to predict who will experience them. For this reason, it is vital for us to continuously monitor the safety of our products. By hearing about your experiences, we are able to offer the best possible advice to those using GSK’s products.

How to report an adverse event?

Your own healthcare professional is the best source of information regarding your health. If you need to report an adverse event for any GSK product, please call: 

Prescription, Stiefel (a GSK Company) dermatological products and vaccine: 1-800-387-7374.

Consumer Healthcare products: 1-800-250-8866.

or email:

drugsurv.a.ca@gsk.com

Our Privacy Notice on Pharmacovigilance, Medical Information and Product Quality Complaints outlines how GSK handles the processing of personal information when dealing with your enquiry, complaint or adverse event report.

At GSK Canada, we take the safety of our patients and consumers very seriously.

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