Patient Support and Healthcare Support Services

We are committed to supporting eligible patients throughout their treatment journey on one of our innovative medicines. GSK patient support programs, patient access programs and health support services are just one way we help our patients navigate the complex Canadian healthcare system.

Woman with doctor

Our programs may offer the following services:

  • Reimbursement Support: assistance with navigating the public and private healthcare system and supporting patients to obtain coverage where coverage is available.
  • Drug Administration: support in helping patients navigate care and administering infusion and injection therapies.
  • Pharmacy support: our third party providers work with a network of different pharmacies to ensure patients receive coordinated support for the delivery of your medications to either your home, clinic or in some cases physician office for collection.
  • Financial assistance: programs to assist patients with accessing treatment and medicines and for those patient who want to stay on a GSK product when a generic enters the market.
  • Access to Free Goods: supporting eligible patients with access to drug prior to public or private listing.

 

To obtain more information about our patient support and access services, please connect with the appropriate contacts below during hours of operation:


Nucala (Mepolizumab)

Toll free Phone Number: 1-844-847-4392

Fax Number: 1-844-410-0653

Email: enrollments@vistafornucala.ca

Hours of Operation: Monday to Friday,
8am to 8pm ET

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Benlysta (Belimumab)

Toll-free Phone Number: 1-855-788-3135

Fax Number: 1-855-788-3140

Email: Support@benlysta-monarch.ca

Hours of Operation: Monday to Friday,
8am to 8pm ET

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Jemperli (dostarlimab)

Toll-free Phone Number: 1-855-726-1987

Fax Number: 1-833-350-3881

Email: PSP@jemperli.ca

Hours of Operation: Monday to Friday,
8am to 8pm ET

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Flolan (Epoprostenol) and Volibris (ambrisentan)

Toll-free Phone Number: 1-800-361-7090

Fax Number: 1-866-773-6378

Hours of Operation: Monday to Friday,
8am to 8pm ET

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Zejula (niraparib)

Toll-free Phone Number: 1-833-839-7181

Fax Number: 1-833-924-1045

Email: zejula@bayshore.ca

Hours of Operation: Monday to Friday,
8am to 8pm ET

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Flovent, Advair, Valtrex, Avodart, Lamictal, Paxil, Amerge, Imitrex, Mepron

Toll-free Phone Number: 1-877-790-1991

Hours of Operation: Monday to Friday,
8am to 8pm ET

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Valtrex (Valacyclovir)

Toll-free Phone Number: 1-800-461-6579

Hours of Operation: Monday to Friday,
7:00am to 11:00pm ET
11:00am to 4:00pm ET (Sat)

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Chronic Obstructive Pulmonary Disease (COPD)

Toll-free Phone Number: 1-833-214-5311

Fax Number: 1-833-350-3890

Email: SpirOptimise@bayshore.ca

Hours of Operation: Monday to Friday,
8am to 8pm ET

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If you have questions regarding your use of any GSK products, please consult your healthcare provider as they are the best source of information regarding your health.